Customer Survey

WRENCHTREE AUTOMOTIVE > Contact Us > Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at WrenchTree Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At WrenchTree Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At WrenchTree Automotive in Lynchburg

Ask The Mechanic
Reviews
Contact Us

OUR REVIEWS

(276 Reviews)

Lynchburg, VA

Really glad that I was able to get the great folks at Wrenchtree Automotive to repair my old truck very quickly. I was a bit worried that my truck would leave me by the side of the road if it was not repaired in a timely manner and get me rolling so I could meet the demands that I am facing. Thank you so very kindly and much for Kayla, Roxanne and the team in the shop for a job well done.

U S MARINE, 08/20/2026

Lynchburg, VA

I live in Tennessee but my son is a student at Liberty University. His 4runner developed a leak in the suspension system. I looked for a shop close to campus and decided to give WrenchTree a try. My son used the dropbox to leave the keys after hours and the next morning I received a text that the car had been put into their system. Soon I received a very detailed quote on the job and after accepting it the car was fixed that same day. Very friendly and professional with GREAT communication. They are a great resource for all parents/students at Liberty University that need auto repair.

Rex Smith, 08/13/2026

view all reviews